Terms & Conditions

Welcome to To That Wall. These Terms and Conditions apply to your use of our website and your purchase of products from www.tothatwall.com (“the Website”). By using our website or placing an order, you agree to these terms.

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1. Products and Orders
We sell paint by numbers kits for adults and children, available individually or in bundles. While we aim for accurate product descriptions and images, slight variations may occur.

By placing an order, you confirm that you are legally capable of entering into contracts and that your information is complete and correct. We may cancel orders for reasons such as stock availability, pricing errors, or suspected fraud.

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2. Pricing and Payment
All prices are listed in euro (€) and include VAT where applicable. Payment must be made in full before dispatch. Accepted payment methods include credit/debit card, Apple Pay and Google Pay.

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3. Shipping and Delivery
We ship to all countries within Europe. Shipping costs and estimated delivery times are shown at checkout. We are not responsible for delays due to events beyond our control.

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4. Returns and Refunds
You have the right to return unopened, unused items within 14 days of delivery for a full refund. Return shipping is the responsibility of the customer unless the product is faulty or incorrect. Contact us at hello@tothatwall.com to arrange a return.

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5. Use of the Website
You agree not to misuse the Website. All content on the site is owned by To That Wall and may not be reproduced without permission.

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6. Privacy and Cookies
We process your personal data in accordance with our Privacy Policy and Cookie Policy. By using our site, you consent to this processing.

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7. Liability
We are not liable for indirect or consequential losses. Our total liability for any claim will not exceed the purchase price of the product.

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8. Governing Law
These Terms are governed by the laws of Portugal. Any disputes will be resolved by the courts of Portugal.

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9. Contact
If you have questions about these Terms, please contact us at: hello@tothatwall.com